Archive for April, 2017

Twitter Chat: “Clicks vs. Quality” on April 25

With the pressure to produce more content and the influx of viral stories across the web, what does it take for newsrooms to invest in journalism that stands out? How do journalists fight for more time to work on quality pieces and less time chasing clickbait? How do managers make those key digital content decisions?

We’ll address these topics and more in our next #SPJDigiChat on April 25, 2017 from 8-9 PM EST.

Join us for “Clicks vs. Quality,” a Twitter chat with digital newsroom leaders about online content strategies in a demanding media landscape.  Just use the hashtag #SPJDigiChat to join the conversation.

Our guest experts are:

  • Mitra Kalita (@MitraKalita) –  Vice President for Programming, CNN Digital 
  • Meghan Wesley (@MeghanWesley) – Digital Enterprise Editor, WCPO

Read more about them here:

S. Mitra Kalita is the vice president for programming for CNN Digital. Kalita leads CNN Digital’s efforts to creatively share its journalism and storytelling across an ever-exploding array of platforms. She also oversees the News & Alerting, Special Projects, and Mobile & Off-Platform teams.
She was previously managing editor for editorial strategy at the Los Angeles Times. During her time there, she helped traffic soar to nearly 60 million unique multiplatform visitors monthly, innovated new forms of storytelling and audience engagement, and connected the Times to new communities via events, new beats, translations and partnerships. She also served as the executive editor at large for Quartz, Atlantic Media’s global economy site, and was its founding ideas editor. She also oversaw the launches of Quartz India and Quartz Africa. Kalita worked previously at the Wall Street Journal, where she directed coverage of the Great Recession, launched a local news section for New York City and reported on the housing crisis as a senior writer. She was a founding editor of Mint, a business paper in New Delhi, and has previously worked for the Washington Post, Newsday and the Associated Press.

Kalita is the author of three books related to migration and globalization, including the highly acclaimed “Suburban Sahibs,” and speaks seven languages. A former journalism professor at St. John’s, UMass-Amherst, and Columbia University, she also previously served as president of the South Asian Journalists Association.

She is a graduate of Rutgers College, and received her master’s degree from Columbia University’s Journalism school.

Meghan Wesley is a digital enterprise editor for WCPO Insider, a digital membership model at WCPO/9 On Your Side in Cincinnati. As newsrooms across the country try to figure out how to do journalism digitally, Scripps created a digital newsroom within WCPO that is similar in structure to some newspaper newsrooms. A team of 35 digital editor and reporters create content specifically for digital, working with their TV partners to create dynamic content both online and on TV. Insider charges a small fee for membership, which allows all users access to premium content as well as rewards, similar to a digital entertainment book.

Before she came to Insider in 2015, Meghan was the breaking news editor and home page manager at Cincinnati Enquirer. Meghan earned her bachelor’s in journalism from the University of Cincinnati in 2007 and her master’s of science in journalism from Columbia University in 2008.


Ethics by algorithm

Facebook needs to be more open about its work to help journalism thrive. (Photo: Pixabay)

Facebook’s annual F8 conference began today in San Jose, California. F8 is a two-day conference designed to examine and look ahead to new features for developers and other parties who want to use the social network as part of their work.

The business of journalism and the business of social media have been synonymous. As I wrote on this blog last month, content is king, and with benefits also came questions, notably that of the algorithm, and how it judges the content that users see. Criticism had been made of Facebook for not being transparent enough about it, and news organizations had raised concerns about the algorithm.

The most recent concerns came from Kurt Gessler, Deputy Editor for Digital News at the Chicago Tribune. In a piece published today on Poynter’s web site, Gessler raised concerns about the algorithm as the Tribune worked to engage its audience on Facebook, noting that a third of the Tribune’s posts were not being surfaced by Facebook, causing a decline in the organic reach of the newspaper. This occurred despite a growth in the number of people who like the Tribune’s Facebook page.

Adam Mosseri, speaking today at F8, acknowledged that Facebook had not been the best in communicating its changes to news organizations and publishers. Mosseri also shared some insight into how the algorithm determines what content goes to users.

Mosseri also said that Facebook was training the algorithm to detect content and flag content, in light of the video that emerged this week from Cleveland where a man allegedly shot an elderly person – something my SPJ colleague, Ethics Committee chair Andrew Seaman, wrote about on Sunday. (Disclosure: I’m a member of SPJ’s Ethics Committee.)

Mosseri said that the social network needed to react more quickly.

Mosseri also said that the social network was considering a new discovery tab that for content audiences might be interested in.

While its uncertain if the Discovery tab will come to fruition, it will likely again cause changes to social strategies for news organizations when it comes to their relationship with Facebook.

Facebook’s role in journalism is unprecedented, and today’s discussions were a step forward in helping understand a couple of important aspects about its role, and what is ahead. However, more needs to be done.

SPJ’s Code of Ethics calls for journalists and news organizations to be accountable and transparent. Though it is not referred to as a media company, Facebook is by nature a media company, and it too should be transparent, whether it comes to issues about its algorithm, its news feed, or new features.

This transparency helps not just journalists who look to Facebook every day as a way to disseminate the news (be it through posts on pages or via Facebook Live), but also audiences who consume news, a reason why Facebook continues to have a significant amount of users.

The business of social media has become a core part of the future of journalism. In order for it to be at its best, it must be open about what it does. While today’s discussions are a step forward, more questions need to be answered and more conversations must be conducted, led by either journalists or Facebook, in order to help journalism thrive as we try to assess its future in the digital age.

We must also do this for journalists’ most important task of all – that irrespective of platform, journalists continue to do what the Code of Ethics encourages from the start – seek truth and report it.

Alex Veeneman, a Chicago based SPJ member, is a member of SPJ’s Ethics Committee and a contributor to the SPJ blog network. 

Outside of SPJ, Veeneman is a Managing Editor and contributing writer for Kettle Magazine, an online publication in the UK. You can interact with Veeneman on Twitter here.

The views expressed in this blog post unless otherwise specified are that of the author’s, and do not necessarily reflect the views of the SPJ Digital Community, the board and staff of the Society of Professional Journalists, or its members.

Let’s talk about ethics

We should talk about ethics, not just on the days of Ethics Week, but every day. (Photo: SPJ)

Next Monday (April 24th) begins Ethics Week, an annual event here at SPJ that looks at the role of ethics in journalism, why the Society’s own Code of Ethics is important – and to explore its four key principles – seek truth and report it, minimize harm, and be accountable and transparent.

This year’s observance of Ethics Week comes at an interesting time for journalism – a time where the digital age is challenging the industry and trust between journalists and the public continues to decline. In the conversation we’re having about our future, a vast plethora of subjects have been up for debate, from the future of the business models to how social media platforms are impacting how we curate and disseminate the news.

While ethics too has been a part of this conversation, it plays a particularly distinctive role.

When Lynn Walsh, SPJ’s national president, went to south Florida a few years ago for a panel with video game journalists and bloggers, there was some controversy in the organization’s participation, in light of the events known as Gamergate, consisting of ethical issues in reporting as well as harassment online.

Yet, there was a core reason as to why Walsh said yes to taking part in this – it was all about talking about ethics with the public.

“SPJ needs to share its Code of Ethics with more than traditionally trained journalists,” Walsh wrote in her column in Quill, SPJ’s bimonthly magazine. “This event was a start. It also solidified my belief that SPJ needs to share its Code of Ethics outside of journalism: with the public, bloggers and all people sharing information.”

For Walsh, however, it was more than just about the Ethics Code, as she discussed the usage of anonymous sources. It allowed for a more insightful conversation into the workings of journalism, as change remains at its crux.

“The exchange made me realize how important it is for SPJ to reach out to the public about how and why journalists do their jobs,” Walsh wrote. “We need to explain why we share certain information but choose not to publish other information, how we report on sensitive topics and how we chose stories.”

Reading about Walsh’s reasons reminded me of a theory that was advocated by Laura Davis of the Annenberg School for Journalism and Communication at the University of Southern California. Writing late last year for Nieman Lab, Davis wrote about the need for journalists to show their work – that transparency is a necessity in this evolving digital age.

“Show your work by explaining more of the reporting process to your audience,” Davis wrote. “Be authentic by being more honest about what you know and what you don’t. It’s a small part of all things we can do, but it’s something we can do now — and frankly should have been doing all along.”

This all links back to one of the Ethics Code’s steadfast principles – be accountable and transparent. Journalists should be accountable for their reporting, irrespective of platform. If there is an error, it should be corrected, along with an explanation about why it was corrected, either on Facebook or on your web site. If there is uncertainty surrounding information, speak up, and tell the audience that you’re working to confirm the facts, whether its in a tweet or on the air. If someone asks a question about reporting, it should receive a response.

The platforms may change, but the rules remain the same. No matter your venue, a forthright journalist is a credible journalist. Along the way, it helps the public to better understand how journalists do their jobs. This conversation is a cornerstone of journalism ethics, and though it may appear to be simple, the simplest things are often the most important.

Ethics is at the core of the conversation as we continue to figure out how journalism will work in the digital age. From the conversations between colleagues in outlets, to conversations with my colleagues in SPJ as well as within the Ethics Committee (of which I’m a member), we’re talking about ethics. We’re not going to stop talking about ethics – and neither should you.

So, this Ethics Week (and every week), as we press for ethics, we should talk about ethics. We as journalists will be better for it, and so will the people that matter – our audience.

Editor’s note: Ethics Week is being held from April 24th through the 28th. You can get involved with the conversation on Twitter using the hashtag #pressforethics. If you have a question for the SPJ Ethics Committee, you can call the SPJ Ethics Hotline at 317-927-8000, extension 208, or email your question to 

Alex Veeneman, a Chicago based SPJ member, is a member of SPJ’s Ethics Committee and a contributor to the SPJ blog network. 

Outside of SPJ, Veeneman is a Managing Editor and contributing writer for Kettle Magazine, an online publication in the UK. You can interact with Veeneman on Twitter here.

The views expressed in this blog post unless otherwise specified are that of the author’s, and do not necessarily reflect the views of the SPJ Digital Community, the board and staff of the Society of Professional Journalists, or its members.


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