Posts Tagged ‘McBride’


Learning from Gawker’s Attempt to Erase the Past

Visit SPJ.org for information on its Code of Ethics.

Visit SPJ.org for information on its Code of Ethics.

Journalism is a high-risk profession. While the work is rewarding, one mistake may lead to a very public downfall.


Journalists and journalism organizations sometimes think one click helps erase the past.

Gawker.com’s Jordan Sargent published a story on Thursday night alleging an executive at a publishing company mailed money to an escort for a rendezvous in Chicago. In terms of journalism ethics, the story is garbage. By Friday night, Gawker Media’s Founder and CEO Nick Denton removed the story.

Denton acknowledges that removing the story won’t turn back the clock and erase the embarrassment the subject feels, but “this decision will establish a clear standard for future stories.”

A statement from Gawker Media’s staff, which recently unionized, revealed the decision to remove the story was made by the executive arm of the company. The staff said it was an example of the management breaching the divide between the company’s business and editorial units.

Putting aside the apparent conflict within Gawker, both Denton and Gawker Media’s staff ignore the question of whether removing the story from the website was the right decision.

Denton’s reasoning to remove the story is that it doesn’t align with the website’s values, which appear to evolve within his post. The Gawker Media staff appears more concerned about the business arm of the company making editorial decisions.

As a general rule, stories should not be removed once they are published – online or in physical archives. Removing or “unpublishing” stories undermines the public’s trust in journalism. Also, stories – especially those archived on the Internet – don’t completely disappear. Journalists should remain in control of the information they publish.

In Gawker’s case, the story became so widely circulated and cited that unpublishing likely had little impact on correcting the wrongs it caused. After all, the story is still available through Internet archive websites.

Instead of unpublishing stories, Mallary Tenore suggests some alternative actions on Poynter.org that may be more acceptable to readers and sources. For example, the news organization can add an addendum to the archived story. Or, write another story about the situation.

There are a few exceptions to the general rule, however. For example, stories may be removed or “unpublished” when there are legal concerns and the potential for significant harm.

All newsrooms should have a policy on when to remove stories from its archives, but less than half had such a policy as of 2009, according to a report by Kathy English, the public editor of The Toronto Star. English looked at the topic as part of the Online Journalism Credibility Projects of the Associated Press Managing Editors, which is now known as the Associated Press Media Editors.

Journalism organizations need a policy on unpublishing in place. Throughout Europe, people may bypass news organizations and request that search engines like Google remove links about them from search results. In fact, over a quarter million people in Europe asked Google to remove information about them from search results, according to FiveThirtyEight.com’s Mona Chalabi on NPR.

In the U.S., people need to go directly to the person or entity – like news organizations – who own the original content, however.

Based on her report, English offers some best practices for newsroom. Those include having a policy in place, explaining the newsroom’s unpublishing policy to readers and considering the implications of a story before publishing. She also suggests questions journalists in newsrooms should ask themselves about unpublishing.

When a news organization makes the decision to unpublish a story, it must also realize that action is not the final step in the process. Readers deserve to be informed about the reason and decision to unpublish a story.

Kelly McBride writes on Poynter.org how news organizations can maintain credibility when they unpublish stories. For example, a news organization can write a precisely worded explanation about why the story was removed. Or, redirect people to accurate information if the original story was inaccurate.

Gawker.com later added a note to the story’s original link, which explains that the story was removed from the website. The addendum also links to a Gawker.com story about the decision, Denton’s note and the statement from the editorial staff.

While mistakes can never be completely avoided, errors can be minimized when journalism organizations subscribe to the profession’s best practices and implement editorial policies that ensure only true, accurate and fair stories make it to publication. When that fails, the process to remove a story should be open and explained in detail to readers.

As always, good journalism is the best defense for journalists, sources, readers and democracy.


Andrew Seaman is the ethics chair for the Society of Professional Journalists.

 

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