Archive for the ‘Gear and Software’ Category


Wi-Fi can be hazardous to your health

Image courtesy of iStockphotoFear is an excellent deterrent. It saps our confidence, curtails our energy and tempers our judgment. It forces us to change our direction and our thinking.

Rarely though do we let it change our behavior. The consequences of fear must be palpable, looming, for that to happen.

A recent article by Maurtis Martijn for the Dutch crowdfunded site De Correspondent reminds us however that even when a threat is real, our response to it can be irrational.

Martijn wrote at length this month about the danger we face when joining unsecured public wi-fi networks — those that do not require a password to join. To demonstrate that danger, he strolled through central Amsterdam with self-described “ethical hacker” Wouter Slotboom — not the snooper’s real name — looking for cafés that provide free wi-fi.

At each location, Martijn and Slotboom sat at any table. Then Slotboom pulled from his backpack a small black device that he placed on the table and obscured with a menu. He then linked to the device with his laptop and in moments discovered the identities of every other laptop, smartphone and tablet used by every customer in the café.

Moments later, Slotboom obtained the network identity of those customers and with that was able to discover personal information about each.

“All you need is 70 euros (for the device), an average IQ, and a little patience,” Slotboom told Martijn.

The marketplace affords Slotboom and shady sorts of his ilk plenty of potential. More than half the U.S. population of 316 million owns a smartphone or laptop, and the number of tablet owners is catching up to both. All of those devices have connected to an open wi-fi network at least once, often without a device owner’s knowledge (the default on mobile devices is set to discover available networks).

And as the mobile market grows, more doors open for hackers. The threat intelligence firm Risk Based Security, Inc. estimates nearly 1 billion records — credit card information, medical records, passwords, social security numbers, etc. — were breached in 2013, with 65 percent of the activity occurring in the United States.

Risk Based Security says we’re on a pace to suffer well over 1 billion breaches this year.

The numbers are new but the rationale for them is not; stories about wi-fi security predate the advent of public hotspots. Yet many of us disregard the threat or expect strangers to respect our personal security. We choose convenience over caution. We invest trust where none was earned.

Such behavior today borders on irresponsible; lax personal security compromises the security of others if their information is on our devices. And the threat is not looming or imminent — it’s here, happening now, via unsecured wi-fi networks across the country.

It may even be happening to you now while you sip your latte.

So, curtail the risk and subdue your paranoia by taking these small, simple steps:

Choose the correct network — During Slotboom’s staged “man-in-the-middle” attacks, he created fictitious wi-fi networks on his computer for café customers to join, and dozens did. This simplified the task of discovering passwords and account numbers; people typed them directly into his network thinking it was legitimate. Slotboom often named the networks after real businesses to make them appear authentic. He urges users of free wi-fi to verify the network, either by asking the proprietor or checking the address on signs that promote the service, to avoid joining rogue networks by mistake.

If the option exists to pay for access to a secure network, take it. A little fee trumps a big headache.

Choose ‘htpps’ — That “s” extension after the “http” at the beginning of a Web address indicates the connection is secure and the connection to the Web server is authentic. Not all websites have this; still others provide both. Even so, only certain amounts of traffic are encrypted, not all of it. Regular users of unsecured networks help themselves by doing homework on whether the sites they visit have this layer of security before surfing in public, and they should never, ever, shop or do anything online involving a credit card while using unsecured wi-fi.

On some sites, you can add the “s” yourself. The Electronic Frontier Foundation distributes a browser extension called HTTPS Everywhere that encrypts communications between major websites and is available for Windows, Mac and Linux.

Use ‘two-step’ authentication — Many email providers and commercial websites have the option of a second login, where users receive a texted code they must type after their initial login to gain access. Two-step or two-factor authentication reduces the chance a hacker can gain access to an account with just the password.

Use a password manager — Sometimes we feel as though there is only enough RAM in our heads to get us through the day. This leads us to concoct simple or repeated passwords for the many websites we use that require a login. A password manager program generates unique and complex passwords for each site and keeps them locked up with one master password. Password managers also guard against keylogging — the surreptitious recording of keystrokes by hackers — by automatically filling in a site’s password field.

Turn off sharing; turn on firewalls — The sharing feature allows mobile devices to connect with other devices and networks. Free wi-fi users should disable this feature when not in need of sharing. (The instructions are different for Windows and Mac.) At the same time, make sure the device’s firewall (Windows/Mac) is active and working.

Invest in a VPN — A virtual private network, or VPN, encrypts traffic between devices and designated VPN servers, thus creating a private network across a public network. VPNs run shared data through a point-to-point connection that shields the data from unwanted interference much like an umbrella shields you from the rain. Many businesses employ VPNs to let employees access company networks remotely.

The best VPNs cost a small fee for full protection. VPNs also slow down page-load speeds somewhat. Still, they add an element of confidence in an uncertain environment.

Update all software — Finally, make sure your antivirus and anti-malware programs are up to date, and install all the latest operating system upgrades. These upgrades not only enhance overall performance, they also contain patches and fixes that help hold back the most recent security threats lurking across the Web — or across the room.

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Skeel: EIJ14 unaffected by wi-fi controversy at Opryland

Wi-Fi network logoThe Internet service controversy that warranted a federal fine against owners of the Gaylord Opryland Resort and Convention Center in Nashville, Tenn., did not affect Excellence in Journalism 2014 last month.

Joe Skeel, SPJ’s executive director, says wi-fi access was generally good for the 950 or so members of the Society of Professional Journalists and of the Radio Television Digital News Association who attended the three-day conference, Sept. 4-6.

So, too, was the price SPJ paid for a dedicated network.

“We didn’t hear complaints directly,” Skeel said in an email to Net Worked about attendees accessing the Internet in the conference meeting space and the hotel rooms. “There was some early chatter on social media, but that seemed to subside once we increased our bandwidth.”

On Friday, the resort’s owner, Marriott International Inc., announced it had agreed pay a $600,000 civil penalty ordered by the Federal Communications Commission for its practice of blocking access to personal wireless hotspots created by Gaylord Opryland guests, thus forcing them to pay for access to the resort’s dedicated networks. The complaint that spawned the penalty dates back to March 2013.

The resort also was accused of charging individuals, small businesses and exhibitors up to $1,000 per device for access to those networks.

“It is unacceptable for any hotel to intentionally disable personal hotspots while also charging consumers and small businesses high fees to use the hotel’s own wi-fi network,” the FCC said in a statement.

Marriott International responded by saying it defended Gaylord Opryland’s actions as a means of protecting the resort and its customers “from rogue wireless hotspots that can cause degraded service, insidious cyber-attacks and identity theft” and asked the FCC to clarify its policy.

Besides the civil penalty, Marriott International must cease all wi-fi blocking at Gaylord Opryland and come up with a better way to monitor network security at all of its 4,000-plus properties.

EIJ15 is scheduled for the World Center Marriott in Orlando, Fla.

Skeel said SPJ contracted for free dedicated wi-fi for EIJ14 and the overall cost for that amount of service at Gaylord Opryland was significantly less than at previous EIJ venues. He declined to disclose the contract’s terms.

“Given that SPJ negotiated free wi-fi in guest rooms and meeting space for attendees and exhibitors, I don’t see how this issue came into play for EIJ14,” Skeel said. “If an attendee was blocked from using a personal hotspot, she would have had access to our network — free of charge. I’m not excusing Opryland from the practice. But I don’t think it was an issue for us.”

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Digital Journalism takes a big step forward

SPJ DigitalFrom typewriters to Twitter, technology has shaped and reshaped journalism. Only now, the technology is coming faster than we can master it.

In the span of a lifetime, hot type gave way to cold type, which in turn sank beneath a wave of websites and blogs and social media apps. Today, we have come to think that two-year-old tech is obsolete, and that new news can become old news before readers reach the last sentence.

Moreover, we’ve entered an age when, thanks to rapidly evolving technology, the practice of journalism is no longer restricted to journalists.

All of this is why the Society of Professional Journalists has tried to evolve as well — it’s casting a wider net for freelance news gatherers and non-affiliated journalists, and revising its Code of Ethics to meet the needs of the new age.

And it’s expanding the Digital Journalism committee into a digital journalism community.

The new community, SPJ Digital, began unofficially last week but already has a Twitter account (@SPJDigital) and a presence on Google+. It debuts officially in September at EIJ in Nashville under the shrewd guidance of student journalist and editor Alex Veeneman.

Incoming SPJ president Dana Neuts says SPJ Digital’s mission is to “examine and raise awareness of current trends in social media, as well as digital innovations and the digital culture and their affect on the culture, craft and practice of journalism.”

In committee form, Digital Journalism has been chiefly a conduit for information on digital culture. Members met at SPJ’s annual convocation to discuss potential topics for Net Worked, as well as the Digital Media Toolbox and occasional features in Quill, and report on hot tech and trends worthy of special consideration by SPJ leadership.

As a community, SPJ Digital will keep the discussion going year round, encourage input and participation from digitally savvy citizens both inside and outside journalism, and help everyone see the blur of onrushing technology a little more clearly.

The mission is to “serve all members interested in the digital future of the industry as well as the profession,” Neuts said.

A new landing site for SPJ Digital on SPJ.org is in the works. Neuts and Veeneman invite those who are interested in joining the community to stay tuned for updates and registration information at @SPJDigital, Google+, and right here at Net Worked.

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David Sheets is a freelance writer and editor, Region 7 director, and past-president of SPJ’s St. Louis Pro chapter. Reach him by e-mail at dksheets@gmail.com, on Twitter at @DKSheets, on Facebook and LinkedIn.

 

 

 

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Supreme Court paints a bull’s-eye on the ‘cloud’

U.S. Supreme CourtA high court ruling this week that sent a renegade over-the-air TV provider reeling could leave a scar that stretches into the digital ‘cloud.’

This week, the U.S. Supreme Court cinched shut a legal loophole that let upstart Aereo tap the prime-time broadcast signals of the major networks and stream them directly to customers, bypassing cable and satellite providers altogether and skirting the systems and agreements networks created to charge for their broadcasts. Those charges created a revenue stream worth about $4.3 billion in 2013.

A legal challenge arose almost the moment Aereo started two years ago intercepting the network signals relayed from the antennas atop the Empire State Building in New York City and sending those signals straight to subscribers’ computers or mobile devices. Aereo grew to serve 11 metro areas.

The networks said what Aereo was doing amounted to copyright infringement. Last year, a federal appeals court disagreed.

But the Supremes ruled 6-3 on Thursday that Aereo resembles a cable TV service and so should comply with federal rules cable and satellite providers follow in distributing copyrighted material. The rules were first laid in place in 1984, when home VCR recording was popular, and were extended in 2008 to cover remote storage and DVR usage.

Aereo is not expected to survive. However, Thursday’s ruling likely will ripple out much further.

Aereo logoDuring the case’s oral arguments, held before the Supreme Court in April, a point arose that widely available cloud storage services managed by Apple, Dropbox and Google are not held to the same standard as Aereo though they offer similar remote data access. Currently, the onus of copyright violation involving files stored in the cloud falls on users and not the services themselves.

In other words, if a pirated broadcast is discovered in someone’s Dropbox account it’s the account’s owner who suffers, not Dropbox.

The Supremes stepped gingerly away from the door they opened by saying, “We cannot now answer more precisely how (copyright provisions) will apply to technologies not before us.” Analysts of the ruling say this just opens a path for data providers to squeeze usage fees out of cloud storage providers.

“The court is sending a very clear signal that you can’t design a system to be the functional equivalent of cable,” University of Maryland legal scholar James Grimmelmann told Vox. “The court also emphasizes very strongly that cloud services are different. But when asked how, it says, ‘They’re just different, trust us.’”

If it ever comes down to making a legal distinction, cloud users may also suffer, says Mark McKenna, associate dean and professor of law at Notre Dame.

“That’s the cloud companies’ concern — do they have to now make sure all of their users are only making available things they own?” he told Forbes.com.

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David Sheets is a freelance writer and editor, Region 7 director, and past-president of SPJ’s St. Louis Pro chapter. Reach him by e-mail at dksheets@gmail.com, on Twitter at @DKSheets, on Facebook and LinkedIn.

 

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Still using Windows XP? Then stop using Microsoft’s Web browser

A word to the stubborn ones among you who refuse to ditch Windows XP: You take a big risk clinging to a 12-year-old computer operating system after Tuesday.

Windows XP logoHowever, there’s one thing you can do to minimize that risk: Stop using Microsoft’s own Web browser, Internet Explorer, because the browser contains open paths for hackers to compromise the OS.

Microsoft ended free support for Windows XP on April 8, meaning the company no longer tweaks the OS, fixes it, or ensures protection against evolving security risks unless devotees pay for it. The cost is around $200 per PC for the first year and slides upward in succeeding years.

But Tuesday, the company released a series of security updates for its newer Windows systems that hackers could analyze and compare against XP to find flaws in the older system.

Microsoft also will release security updates for the IE browser; however, end of support tends to be comprehensive and means those fixes probably won’t make it to IE browsers run on XP, either.

Switching to a non-Microsoft browser lessens the chance of a hacker peering through the Web into XP.

Analyst estimates vary on how many PCs in the United States still run XP, but the average seems to be 13 percent. Among the die-hard users are numerous local, state, and federal agencies; financial institutions; public utilities; and media outlets.

Why cling to an OS that predates much of the modern Web? Cost is a prime reason. Microsoft nudged XP’s lifespan further down the calendar in large part because of a lukewarm reception to successor Windows Vista, which was too robust to run on most XP computers. The Vista replacement, Windows 7, received generally better reviews, but it debuted in 2009 when America’s economy was in the tank and businesses inflicted severe cuts in their own expenses, infrastructure upgrades among them.

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David Sheets is a freelance writer and editor, Region 7 director, and past-president of SPJ’s St. Louis Pro chapter. Reach him by e-mail at dksheets@gmail.com, on Twitter at @DKSheets, on Facebook and LinkedIn.

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Snapchat snafu serves as an important reminder

Snapchat logoToday, many Snapchat users are no doubt gnawing their nails over the clothing-sparse selfies and booze-infused party pics they shared on assumptions of privacy. They’re wondering whether insulting memes and embarrassing explanations will result.

They’re probably kicking themselves over believing Snapchat was different from other social sites, and kicking themselves again for ignoring the reality of digital secrecy — that there really is no such thing.

On Thursday, Snapchat, the mobile messaging service that distinguished itself by guaranteeing all of its clients’ sharing was time-limited and disposable, agreed to settle Federal Communications Commission charges that it could not deliver on that guarantee. The settlement comes despite insinuations and accusations that the guarantee lacked legitimacy from the start.

As punishment, Snapchat must restate its privacy goals and live up to them while under federal surveillance for the next 10 years. No monetary penalty was announced, but in our fast-moving digital world the surveillance period is tantamount to living with a parole officer for two lifetimes, and trying to sneak past the guard could invite a fatal smack in the wallet.

Snapchat apologized in brief on its blog, alleging that some of the FTC’s charges were addressed well before Thursday’s announcement and concluding its mea culpa by saying, “We are devoted to promoting user privacy and giving Snapchatters control over how and with whom they communicate. That’s something we’ve always taken seriously and always will.”

But promises are made to be broken, and a tech startup’s erstwhile intent lacks armor against those who merely feign concern for anyone’s social well-being. The Snapchat snafu thus serves as yet another piquant reminder that a person’s secrets are best protected by their owners and not by anyone who’s capable of putting a dollar value on indiscretion.

And so, the reminders go out again, to journalists and non-journalists alike:

  • Don’t trust your privacy to anything digital.
  • Don’t consider any kind of social networking to be a secret conversation. Your first clue? It has the word “social” is its name.
  • Don’t talk to people online in ways you wouldn’t talk to them in person.
  • Don’t share digital data unsecured or unencoded.
  • Don’t think Snapchat’s apology amounts to an epilogue on this story.

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David Sheets is a freelance writer and editor, Region 7 director, and past-president of SPJ’s St. Louis Pro chapter. Reach him by e-mail at dksheets@gmail.com, on Twitter at @DKSheets, on Facebook and LinkedIn.

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Making videos on the go just got much easier

Software developer Adobe has simplified video production and editing for any journalist on the go who’s armed with an Apple iPad. The company officially unveiled today its new Adobe Voice app, a kind of PowerPoint on steroids now available for free at Apple’s iTunes Store.

Quite simply, Voice makes video possible without actually filming any video.

Through a simple step-by-step process, users simply insert their own photos or animation clips or download images from rights-free sources into a kind of storyboard template, then add text from a selection of more than two dozen preinstalled themes and 25,000 icons.

The app gets its name from the feature that allows users to then record narration by tapping the microphone icon at the bottom of each page as they assemble a scene. Voice also includes a music list to lay down an audio foundation.

Once complete, each video can be shared on social media, blogs, and websites, or uploaded for display on Adobe’s own servers, by tapping another icon.

Adobe predicts Voice could make the most noise at schools, where students and teachers can make quick videos without the hassle of complicated equipment or software. Net Worked however predicts a faster adoption by the public — and certainly by street journalists looking for yet an even quicker way to make a good first impression.

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David Sheets is a freelance writer and editor, Region 7 director, and past-president of SPJ’s St. Louis Pro chapter. Reach him by e-mail at dksheets@gmail.com, on Twitter at @DKSheets, on Facebook and LinkedIn.

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The secret to success for early adopters

Early adopter(Editor’s note: A version of this post first appeared at DKSheets.com.)

We all enjoy occasional trips along the cutting edge. Spurred by our adrenaline and excitement, these trips can lift moods and egos by suggesting that we’re smarter, faster, better than the masses.

Those who live by this routine are called early adopters, or “trendsetters.” They’re a step removed from innovators but enjoy the cachet of being first at anything.

They constitute a distinct population, whereas most of us prefer hanging with the masses and steering wide of the danger zone, because the comfort zone has lounge chairs and mini refrigerators.

But what if there seems no choice but to join the early adopters?

That was the feeling people had last week before flaws and a resulting wave of bad press beset two high-profile tech arrivals: Windows RT 8.1 and HealthCare.gov.

Both were supposed to address pressing national issues. Both were touted as easy fixes for those issues. And both went public after intense PR campaigns nudging the public toward early adoption.

Now, both are case studies for caution.

Windows RT 8.1, an operating system update released last Thursday, aimed to fix the balky, user-unfriendly Microsoft Windows 8 for tablet PCs. Less than two days later, RT was withdrawn from the free-download section of the Microsoft Store because of reports that it was rendering tablets unresponsive or inoperative.

HealthCare.gov, the official registration site for the Obama administration’s health care expansion, was promoted as an easy-open door to health care for millions of Americans without any. But it nearly drowned from a flood of applicants after going live Oct. 1, then suffered complaints that it was confusing and difficult to use.

Microsoft resumed Windows RT 8.1 downloads Sunday and showed dismayed users how to resurrect their failing tablets. Exactly what went wrong in the first place was not announced.

The federal government meanwhile says it will enlist “experts” to repair HealthCare.gov ― which sounds as if they weren’t already on board ― but time is against them; the deadline for millions of uninsured Americans to register is late March, and the site was supposed to handle much of the load.

Early adopters relish the exclusivity that being first provides. This emotional impulse puts these people out front and keeps them there.

But the impulse works two ways; a segment of the early adopter population simply seeks completion. Members vie for first place not to brag but to escape the crowd. Their comfort zones lack room for more than one person.

I was among them until becoming personal technology editor for the St. Louis Post-Dispatch. For six years, part of my job involved reviewing new devices and software before they went public and wrestling with whatever hardships ensued. The main benefit was that I learned how to fix computers and other gadgets without guidance, because sometimes the equipment was too new to have any.

The secondary benefit was an awareness of what it took to be a successful early adopter: research. Those who take risks at any level and count their success in bunches also prepare for failure to come just as often. They examine what precipitated innovation and see obstacles as challenges. They have read about other people’s mistakes, even interviewed the people who made them. They trade wisdom and warnings, share insights and incentives.

In short, they’re prepared to accept the pain just as much as the pleasure of early adoption.

Close observers of Microsoft understand that Windows has a history of quirkiness. That’s not necessarily a dig against Microsoft, rather an acknowledgement that computer operating systems are complex and difficult to perfect.

Web developers understand that any site meant to guide millions of visitors simultaneously through a maze of information by disparate and perhaps conflicting sources needs testing and re-testing before going live. That’s not necessarily an assault on HealthCare.gov’s creators, rather a reminder that huge sites require a huge amount of testing no matter whose name is on them.

In hindsight, it was smarter to wait on Windows RT 8.1 and hold off jumping into HealthCare.gov. So, next time you’re pressured to be an early adopter, consider looking back before taking the lead.

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David Sheets is a freelance editor, Region 7 director, and past-president of SPJ’s St. Louis Pro chapter. Reach him by e-mail at dksheets@gmail.com, on Twitter at @DKSheets, on Facebook and LinkedIn.

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Interactive newspaper, anyone?

No, I don’t mean those icky PDF-based “e-edition” replicas of print editions that are available online but aren’t interactive or updated. I mean, what’s the use when you can keep up with breaking stories AND get yesterday’s news on the full website?

No, I mean imagine a print edition that’s on paper … but it reacts to you like a touchscreen, and you can type on it, click on it, scroll it or swipe it.

The Japanese company Fujitsu has developed a way to make anything — a piece of paper, for instance — a touchscreen by using a special projector. So a newspaper can sell a onetime projection unit (once the costs drop down to realistic levels) to subscribers, and send a daily “newspaper” that can be projected on paper, or maybe on a wall (maybe the bathroom wall!).

Ah, technology. You gotta love it.

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Pinterest and Instagram get married

Yes, this idea had to happen sooner or later: Two incredibly popular social tools have merged.

Pinstagram's "Popular" page

Pinstagram shares the same basic layout design as Pinterest.

And just last week, the merger occurred out of humor. It’s called Pinstagram, an amalgamation of Pinterest and Instagram employing the former’s downward-streaming interface design as a display setting for the latter’s broad public appeal of kitchy imagery techniques.

Ideally, Pinstagram provides a desktop environment for a mobile application that didn’t have one of its own, explained co-creator Pek Pongpaet in a Wired interview. This way, Instagram lovers now can view entire portfolio themes and concepts in a Web page-size environment distinct from Instagram lovers’ blog sites.

Not that this deeper realization originally factored into Pinstagram’s creation. Pongpaet revealed in Wired that he and business partner Brandon Leonardo concocted it as a joke — playing off the Pinterest and Instagram names — but saw value in the idea after mulling it awhile longer.

Because it’s so new, Pinstagram has only a few thousand image shares and even fewer members, but the registration rate has been prodigious. And Pinstagram possesses many of the same traits that make Pinterest a convenient and creative platform for photojournalistseducators and job hunters.

A version for iPad is said to be in the works.

David Sheets is a sports content editor at the St. Louis Post-Dispatch and STLtoday.com, and president of SPJ’s St. Louis Pro chapter. Reach him by e-mail at dsheets@post-dispatch.com, on Twitter at @DKSheets, or on Facebook and LinkedIn.

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